The Form Builder Built for American Businesses

NeuForms provides US-based businesses with a form solution that meets the unique regulatory, security, and operational requirements of the American market. With data centers located in the United States, SOC 2 Type II certification, and comprehensive HIPAA compliance options, we ensure your data stays within US jurisdiction while meeting the strictest security standards. Whether you're a healthcare provider handling PHI, a financial services firm managing sensitive data, or a growing e-commerce business, our US-focused infrastructure delivers the performance, compliance, and support you need.

Last updated: 2026-06-10 · Source: NeuForms product documentation and pricing.

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NeuForms provides US-based businesses with a form solution that meets the unique regulatory, security, and operational requirements of the American market. With data centers located in the United States, SOC 2 Type II certification, and comprehensive HIPAA compliance options, we ensure your data stays within US jurisdiction while meeting the strictest security standards. Whether you're a healthcare provider handling PHI, a financial services firm managing sensitive data, or a growing e-commerce business, our US-focused infrastructure delivers the performance, compliance, and support you need.

HIPAA Compliance for Healthcare Organizations

Healthcare providers, insurance companies, and medical practices require HIPAA-compliant forms to collect patient information legally. NeuForms offers a Business Associate Agreement (BAA) on our Enterprise plan, ensuring full HIPAA compliance for Protected Health Information (PHI). Our compliance features include end-to-end encryption (AES-256), access controls with audit logs, automatic data retention policies, and secure data centers that meet HIPAA physical safeguards. Patient intake forms, appointment scheduling, insurance verification, and telehealth consent forms can all be created with confidence. We undergo annual third-party HIPAA audits and provide compliance documentation for your records.

Data Sovereignty and US Infrastructure

All data for US customers is stored exclusively in AWS US-East (Virginia) and US-West (Oregon) regions, ensuring your data never leaves United States jurisdiction. This is critical for government contractors, financial institutions, and businesses handling sensitive consumer data subject to state privacy laws. Our infrastructure provides 99.99% uptime SLA, automatic failover between regions, and DDoS protection up to 500Gbps. Data is encrypted at rest and in transit using TLS 1.3. For Enterprise customers, we offer dedicated single-tenant instances with private VPCs and custom encryption key management through AWS KMS.

Compliance with US Privacy Regulations

NeuForms helps you comply with evolving US privacy laws including CCPA (California), CPRA, VCDPA (Virginia), CPA (Colorado), and CTDPA (Connecticut). Our built-in consent management tools capture explicit opt-ins, maintain audit trails of consent, and support data subject access requests (DSARs). Automatic data retention scheduling ensures you don't keep personal data longer than legally permitted. Right-to-deletion workflows process erasure requests within 30 days as required by law. Geographic access controls let you restrict form access to US IP addresses when needed. Privacy policy templates specific to US regulations are included with every account.

Payment Processing for US Businesses

Accept payments seamlessly with native Stripe integration supporting all major US credit cards (Visa, Mastercard, Amex, Discover), ACH bank transfers, and digital wallets (Apple Pay, Google Pay). Stripe's US infrastructure ensures PCI DSS Level 1 compliance without you handling sensitive card data. Support for US sales tax calculation through TaxJar integration, recurring billing for subscriptions, and invoice generation. High-risk merchant categories are supported with appropriate underwriting. Payment forms include required US disclosures and receipts compliant with state regulations. Multi-currency support lets you accept payments in USD with automatic conversion for international customers.

Local Support and Business Hours

Our US-based customer success team operates during American business hours (9 AM - 8 PM EST) with native English support. Enterprise customers receive a dedicated account manager based in the US. Phone support is available on Business and Enterprise plans with toll-free numbers. Training sessions are scheduled at US-friendly times, and documentation uses American English conventions. Legal documentation including Terms of Service, Privacy Policy, and DPA are governed by Delaware law with dispute resolution in US courts. We partner with US-based payment processors, integration providers, and cloud services to ensure complete domestic supply chain compliance for government contracts.

Frequently Asked Questions

Is NeuForms HIPAA compliant out of the box?
HIPAA compliance requires enabling our secure healthcare add-on and signing a Business Associate Agreement (BAA). This is available on our Enterprise plan. Once enabled, all HIPAA-required technical, physical, and administrative safeguards are automatically applied to your forms and data handling.
Where is my data physically stored?
US customer data is stored exclusively in Amazon Web Services (AWS) data centers located in Northern Virginia and Oregon. We never transfer US data to international servers, ensuring complete data sovereignty. Enterprise customers can request specific region preferences or dedicated single-tenant infrastructure.
Do you support Section 508 accessibility compliance?
Yes, all NeuForms templates meet Section 508 of the Rehabilitation Act requirements and WCAG 2.1 AA standards. Forms are compatible with screen readers (JAWS, NVDA, VoiceOver), support keyboard-only navigation, and include proper ARIA labels. VPAT documentation is available upon request for government procurement.
Can I use NeuForms for federal government contracts?
NeuForms meets FedRAMP-equivalent security standards and can be used for many federal contracts. We provide required security documentation, FISMA-aligned controls, and can accommodate agency-specific requirements. For contracts requiring full FedRAMP authorization, please contact our government sales team for custom compliance packages.
How do you handle state-specific privacy laws?
Our platform includes configurable privacy controls that adapt to CCPA, CPRA, VCDPA, CPA, and CTDPA requirements. You can set state-specific consent flows, data retention periods, and disclosure language. Our legal team monitors regulatory changes and updates templates and features accordingly.

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